Nanya - Corporate Social Responsibility/Sustainability/Materiality Analysis

Materiality Analysis

Identification of material sustainable issues is a key process during the compilation of CSR report. NTC develops analytical methods for material issues in accordance with the Global Reporting Initiative (GRI) Standards, deciding material sustainable issues through six major steps as well as studying and drafting long-term sustainable goals.

Major
Groups

Topics

550

Question-
naires

Issues

Topics

We adopted the AA 1000 Stakeholder Engagement Standard (SES) and held the CSR consultation meetings to identify seven major stakeholder groups, including: employees, shareholders, customers, suppliers, the government, communities, and the media. In addition, we gathered and analyzed the concerned issues and identified the communication channels to respond to the shareholders' concerns.

In order to completely present the NTC's sustainability context, we gathered 17 related sustainability topics through various channels, including: communication processes of stakeholders, international guidelines/regulations/trends (GRI Standards, SBSC, SDGs), industry-specific topics (RBA, SASB), sustainable investment evaluation (DJSI, CDP, MSCI Sustainability Indexes, FTSE4GOOD Emerging Index), sustainability actions of the peers, and internal goals of organizations.

In addition to the interactions with stakeholders through daily operation, before publishing the report, we conducted questionnaires based on the identified seven stakeholder groups. At last, we collected total 550 valid questionnaires, analyzing the topics concerned by different stakeholder groups.

While information was being disclosed, the impacts on the organizational operation should be considered. We incorporated five major factors, including revenue, customer satisfaction, cohesion of employees, brand image, and cost, into our consideration, and asked our management team and employees to help evaluate the impacts that each topic might have on the operation. At last, we collected total 40 questionnaires for analysis, understanding the impacts that different sustainability topics might have on the operation.

When combining the stakeholders' concern level and the impacts of topics on operation, we understood the distribution of sustainability topics in the material matrix. Our management team discussed these topics and finally decided 14 material issues, completing the NTC's material matrix of 2018. The following procedure was to decide the boundary of information disclosure and the planning of management policies.

According to the 14 material issues, our internal employees decided the stages that each topic might have significant impacts on within the NTC's value chain. These 14 material issues corresponded to the 15 topics in the GRI Standards and two specific topics belonging to Nanya Technology Corporation, making the total 17 topics to be the basis for report writings.

NTC's Material Matrix

•Greenhouse Gas Management

•Emissions, Waste and Recycling

•Business Integrity

•Supplier Sustainability Management

•R&D and Innovation

•Green

Factory

•Water Management

•Occupational Safety and Health

•Social Engagement

•Energy Management

•Talent Retention

and Employee Care

•Risk Management

•Customer Service

•Human

Rights

•Eco-friendly Products

•Talent Development

•Employee Diversity

Stakeholder Communication

Shareholders

Employees

Customers

Suppliers

Government

Communities

Media

Ways of Communications

Topic of Concern

Regular shareholders

・Annual Shareholders' meeting

・Annual financial report

・Phone or E-mail

Institutional shareholders

・Global Investor conference and conference call

・Investor Seminars

・Investor Forums

・Meetings on site or calls by request

・Business integrity

Ways of Communications

Topic of Concern

・Internal Announcements

・Regular Meetings

・Communication platform

・Questionnaire

・Occupational Safety and Health

・Talent Development

・Talent Retention and Employee Care

Ways of Communications

Topic of Concern

・Technical support service

・Customer meetings and distributor meetings

・Regular technical exchange

・Customer satisfaction survey

・Customer Training

・R&D and Innovation

・Business integrity

・Customer service

Ways of Communications

Topic of Concern

・Official Website Announcement

・Company’s charity clubmeetings

・Organize charity in the relief missions for the domestic major natural disasters

・Email box (audit@ntc.com.tw)

・A management office was set up at the plant to handle communications with the community.

・Greenhouse gas management

・Eco-friendly products

・Social engagement

Ways of Communications

Topic of Concern

・Documents

・Legal and regulatory briefings

・Financial reports

・Submit related reports or responses as required by the competent authorities and regulations

・Communicate with the competent authorities through the industrial park, computer associations, etc.

・Business integrity

・Greenhouse gas management

Ways of Communications

Topic of Concern

・Supplier information platform

・Review reports or meetings

・Supplier surveys, audits, and consultation

・Annual supplier evaluation

・Supplier Sustainability Management

Ways of Communications

Topic of Concern

・Press release

・Quarterly press conferences

・NTC official website

・Interviews with the spokesperson

・Business integrity

・Social engagement

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