Integrity and Transparency

A Trustworthy Company

Nanya adheres to regulations and abides by moral standards. We continue to strengthen corporate governance and risk management mechanisms and use comprehensive education and training programs to improve the professional ethics of all employees and build common prosperity in the industry to become the most trustworthy company.

Statistics

  • Elevated
    sustainability governance

    The Sustainable Development Committee was restructured from an internal management organization to a functional committee under the Board of Directors

  • Constituent stock
    of the DJSI World Index

    Constituent stock of the DJSI World Index and Emerging Markets Index

  • TOP 5 %

    Top 5% in the 9th Corporate Governance Evaluation of TWSE Listed Companies

Strategy and Performance of Material

2022 Performance

Risk Management

  • 4 quarterly meetings and reported to the Board of Directors 2 times(Goal : Regular quarterly meetings and annual reports to the Board of Directors)
  • Complete 67 items of emergency response plan (Goal : 55 items)
  • Implement 8 aspects of Stress test (Goal : 7 aspects)
  • Education and training: 100% of all employees (Goal : 100%)

Business Integrity

  • Material violations of regulations: 0 cases (Goal : 0 cases)
  • Corruption cases: 0 cases (Goal : 0 cases)
  • Employees' labor ethical training completion rate: 100% (Goal : 100%)
  • Employees' antitrust training completion rate: 100% (Goal : 100%)
  • Workplace violence: 0 cases (Goal : 0 cases)
  • Violation of trade secrets 0 cases (Goal : 0 cases)

Customer Service

  • Customer satisfaction score: 94.7 points (Goal : Over 91 points)
  • Customer participation in platform parameters measurement services: 950 cases (Goal : 930 cases)
  • Joint product verification services for customers: 31 cases (Goal : 24 cases)
  • Customer technical exchange and courses: 115 sessions (88 sessions)

2023 Goals

Risk Management

  • 4 quarterly meetings and reported to the Board of Directors 2 times
  • Complete 55 items of emergency response plan
  • Implement 7 aspects of Stress test each year
  • Education and training: 100% of all employees

Business Integrity

  • Material violations of regulations: 0 cases
  • Corruption cases: 0 cases
  • Employees' labor ethical training completion rate: 100%
  • Employees' antitrust training completion rate: 100%
  • Workplace violence: 0 cases
  • Violation of trade secrets 0 cases

Customer Service

  • Customer satisfaction score: Over 91 points
  • Customer participation in platform parameters measurement services: 935 cases
  • Joint product verification services for customers: 24 cases
  • Customer technical exchange and courses: 92 sessions

Strategy

Risk Management

  • Risk management: Establish effective risk improvement mechanisms and procedures
  • Loss management: Operating stress test and lowering operating costs
  • Effectiveness: Mobilize all employees for risk management training and regular drills for operating risks

Business Integrity

  • Focus on both internal and external operations: Implement regular internal education and training sessions and expand them to include external entities. Provide sufficient reporting channels and protection to cultivate professional ethics and legal compliance culture

Customer Service

  • Design and testing: Use global engineering support services to resolve issues with customer design and testing
  • Production and sales: Implement rigorous control of quality and improve delivery efficiency
  • After-sales services: Use the customer complaint management system to quickly resolve customers' issues

Corporate Governance

Nanya believes that through comprehensive and efficient corporate governance mechanisms, we are able to reinforce the Company' s operations and protect shareholders' interests. The Company was once again selected as a constituent of the Dow Jones Sustainability Indices (DJSI) World and Emerging Markets in 2022 and was listed in the S&P Global Sustainability Yearbook, ranking in the top 5% of the global semiconductors and semiconductor equipment industry. Currently, Nanya is a constituent stock of the FTSE4Good TIP Taiwan ESG Index and the TWSE Corporate Governance 100 Index. In addition, the Company was ranked in the top 5% for the fifth time in the 9th Corporate Governance Evaluation of TWSE Listed Companies released in 2023. These performances show that our continued efforts in corporate governance are recognized. Read More

Risk Management

To reinforce functions of the Board of Directors and risk management mechanisms, Nanya established the Risk Management Committee under the board in 2020. The Company's Board of Directors adopted the resolution to establish the Sustainable Development Committee during the Board meeting on August 3, 2022 to implement sustainable development goals such as environmental protection, social responsibility and corporate governance. Furthermore, due to considerations of functions and powers, the original Risk Management Committee was merged into the Sustainable Development Committee. Through the " Sustainable Development Committee Charter ", the number of the committee shall be no less than 3, and more than half of the members shall be independent directors. Currently, the committee is composed of 4 independent directors and 3 directors. The Company's Risk Management Regulations by the Board of Directors, which includes the risk management policy, and aims to effectively identify, analyze and assess, and continuously monitor risks, raising the risk awareness of all employees in hopes of controlling risks within a tolerable range. This ensures the completeness, effectiveness, and benefits of risk management.

The board of directors is the highest level decision-making and supervision unit for risk management, and is responsible for establishing the Company' s risk management policy and regulations. The board of directors supervises the implementation of the risk management system and the effective operation of its mechanisms. The Sustainable Development Committee reviews the Company' s risk management policies, strategies, and management approach, and supervises the Company' s implementation of risk management matters and implementation plans to achieve risk management goals. The Sustainable Development Committee meets twice a year and reports the situation of risk management or major risk items to the Board of Directors in a timely manner. In accordance with the Risk Management Regulations, Nanya established the Risk Management Steering Center. The Executive Vice President serves as the center' s Director and members are assigned by each department head based on tasks. The Steering Center is responsible for promoting and supervising the work implementation of each risk management team as well as the entire risk control. The Risk Management Steering Center shall meet quarterly to review the operational performance and business continuity plans of each risk management team to ensure the applicability, suitability, and effectiveness of the ongoing operations of these risk teams.

Missions and Commitments

Risk Management Missions

We will establish and maintain effective risk management systems and constantly improve them, lower operation cost to ensure corporate sustainable profits, and create a quality working environment to achieve the goals of corporate sustainable operation.

Risk Management Commitments

All employees shall adhere to their commitments and managers in particular should lead by example and fulfill their supervisory responsibilities.

  • We shall ensure that employees of all levels receive adequate training and have the skills for performing various risk management tasks to ensure the normal operations of the Company.
  • The Company shall provide necessary resources to maintain the effective operations of risk management mechanisms and continue to implement improvements to reduce risks.
  • We shall strengthen communication with stakeholders, increase the risk management awareness of all employees, and fulfill our risk management policy.

Duties of the Risk Management Steering Center

Risk Management System

Nanya' s risk management systems are used to identify and analyze risks currently faced by the Company, establish suitable risk appetite and control procedures, and supervise compliance with various risks and risk appetite . We adopt risk management systems and uncover the Company' s potential risks and opportunities to effectively execute risk management and ensure normal operations of the Company. We create value for shareholders, employees, customers, and society to achieve sustainable development goals for the Company.